🚚 Shipping Policy

1. Introduction

At hoswebfly.com, we aim to provide a smooth and transparent shipping experience for all customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.

By placing an order on our website, you agree to the terms described in this policy.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation
  • Processing may take longer during peak periods, holidays, or due to high order volume
  • Orders are processed only on business days (Monday to Friday, excluding holidays)

Once your order is processed, it will be prepared for shipment.

3. Shipping Methods

We work with reliable third-party logistics and courier partners to deliver orders.

  • Shipping methods may vary depending on your location and product availability
  • The most suitable shipping option will be selected at checkout or during order processing

4. Estimated Delivery Time

Delivery times may vary based on destination and logistics conditions:

  • Domestic deliveries: Typically 3–7 business days
  • International deliveries: Typically 7–15 business days

Please note:

  • Delivery times are estimates and not guaranteed
  • Unexpected delays may occur due to external factors

5. Shipping Charges

  • Shipping fees (if applicable) will be displayed at checkout
  • Charges may vary based on:
    • Delivery location
    • Product weight and size
    • Selected shipping method

We may offer free shipping promotions on selected products or orders from time to time.

6. Order Tracking

  • Once your order has been shipped, tracking details may be provided via email
  • Tracking availability depends on the courier partner used

Customers are responsible for monitoring shipment progress using the provided tracking information.

7. Delivery Conditions

  • Deliveries are made to the address provided during checkout
  • Customers must ensure that the shipping details are accurate and complete
  • Incomplete or incorrect addresses may cause delays or failed deliveries

If a delivery attempt fails, the courier may reattempt delivery or return the package.

8. Delays & Exceptions

While we strive to meet estimated delivery times, delays may occur due to:

  • Weather conditions
  • Courier or logistics disruptions
  • Customs clearance (for international orders)
  • High demand periods

We are not responsible for delays caused by third-party shipping providers or circumstances beyond our control.

9. International Shipping

For international orders:

  • Delivery times may vary based on destination country
  • Customers are responsible for any customs duties, taxes, or import fees
  • Customs procedures may cause additional delays

10. Lost or Damaged Shipments

If your order is lost or arrives damaged:

  • Contact us within 48 hours of delivery (for damaged items)
  • Provide relevant details and, if applicable, photos of the package and product

We will review the issue and provide a resolution based on eligibility.

11. Undeliverable Packages

Packages may be returned to us due to:

  • Incorrect address
  • Failed delivery attempts
  • Refusal to accept delivery

In such cases:

  • Additional shipping charges may apply for reshipment
  • Refunds may exclude shipping costs

12. Order Modifications

  • Changes to shipping address or order details must be requested before the order is shipped
  • Once shipped, modifications may not be possible

13. Partial Shipments

  • In some cases, orders may be shipped in multiple packages
  • This may occur due to product availability or logistics reasons
  • No additional shipping cost will be charged unless stated

14. Responsibility Disclaimer

  • Risk of loss or damage transfers to the customer upon delivery
  • Customers are responsible for ensuring safe receipt of the package
  • We are not liable for delays, losses, or damages caused by third-party carriers

15. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice.
Continued use of the website indicates acceptance of any updates.

16. Contact Information

For shipping-related inquiries, please contact us:

🌐 Website: hoswebfly.com
📧 Email: support@hoswebfly.com
📞 Phone: +1 (844) 715-1235