Privacy Policy
Effective Date: September 2, 2026 Last Updated: September 2, 2026
Infotech Solutions (“we,” “us,” or “our”) operates the website hoswebfly.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our printer and copier support services, including consultation, hardware repair and maintenance, and managed print services.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Fill out our contact or hardware service request form (e.g., First Name, Last Name, Company Name, Phone, Email, Comment)
- Request a consultation or quote
- Call or email us directly
- Download resources (e.g., whitepapers) from our Site
- Subscribe to communications from us
This information may include your name, company name, phone number, email address, and any details you share about your printing or IT needs.
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring website
- Date and time of access
This information is typically collected through cookies and similar tracking technologies. See our [Cookies Policy] for more details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide consultation, hardware repair, and managed print services
- Schedule appointments and follow up on service calls
- Send you information about our products and services (with your consent, where required)
- Improve our Site, services, and customer experience
- Maintain records for billing, support history, and vendor coordination
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Service providers and vendors who help us deliver hardware repair, parts sourcing, or managed print services on our behalf
- Equipment manufacturers or vendor partners when necessary to fulfill warranty claims, order supplies, or coordinate technical support
- Professional advisors such as accountants or legal counsel, where necessary
- Law enforcement or regulators, if required by law, subpoena, or legal process
We require third parties who process personal information on our behalf to protect it in a manner consistent with this Policy.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining service and support records, unless a longer retention period is required by law.
5. Your Choices and Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time (e.g., via an unsubscribe link or by contacting us directly)
To exercise any of these rights, contact us using the information in Section 8 below.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Site and services are intended for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Infotech Solutions Website: hoswebfly.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.